Empathy - This is a hard one to nail, the best way I can describe it is when you meet a skills coach or tutor from your Training Provider and they clearly care more about how the learner is feeling and progressing than they do about you as the client.
This is the rare but critical attribute which a great Training Provider should be able to provide. Capacity - the quickest way for a Training Provider to go from 'excellent' to 'ineffective' or in ESFA language 'outstanding' to 'in need of improvement' is to take on more than they can chew.
Some Training Providers have learned this lesson the hard way and adapted accordingly but many have other motivations and are happy to let standards slip to ensure they don't lose a potentially lucrative contract. It's worth knowing for example that many great apprenticeship Training Providers are now actively closing their new business teams down because they have more clients than they can cope with, or have identified a critical point where further growth in numbers is counter productive in terms of quality and profitability.
So ultimately your Training Provider should be able to clearly demonstrate its understanding of their own limitations and scalability. Measurement of learner progress and critically, intervention to ensure continued success.
A great Training Provider will not only provide innovative content, delivery methodology and have a deep understanding of your business and strategy but will also be able to quickly and effectively recognise the signs of disengaged learners. In addition, and critically, they should also be able to intervene in the learning journey before it becomes an issue to support the candidate back to a successful pathway.
There is unfortunately a big gap here in the industry as too much attention is placed on supporting those who are fully engaged. With the increased use of machine learning and data driven innovation we are beginning to see some forward thinking Training Providers crack this nut! Innovation - How do you evaluate a Training Providers innovation? After all, it took me twenty years to build it, might as well take advantage of it. Stay up to date on the latest articles, webinars and resources for learning and development.
Do they customize their content? Do they provide a learning journey? Do they offer multi-channel, hybrid learning options? Do they measure progress? This topic is proudly sponsored by. Professional Development. November 11, Yevheniia Kruglova 5 min read. November 9, Jennifer Adamski 3 min read. Is the contact information professional? Can you find the course outline for each training course offered? If not, they are most likely trying to attract enquiries and leads on courses they do not actually provide Do any of the page links lead to Error messages?
Can you clearly see the price for each course? Or do you have to contact them to find out? A professional training provider is transparent about their prices. Spelling mistakes — Training Providers are in the business of education, there is no excuse for shocking spelling mistakes, grammar errors or formatting disasters.
Even the best writers may now and again make a mistake, but multiple ones are simply not acceptable Check out AusQ Training website here. Who are the trainers? Do they have the expertise to train adult learners on that particular topic? To answer that question, you must look at it from 2 different perspectives: Technical Expertise The trainer must have worked and still working in that industry and must have held senior roles in that specific area of knowledge.
Ideally varied roles and experience in your specific region. This will ensure they follow best practices and can provide relevant examples and case studies. Training Experience Being an expert in their field does not mean they have the ability to effectively share their knowledge with adult learners. Do they customise their content? Do they offer multi-channel and innovative learning methodologies? You get what you pay for As a general rule, you do get what you pay for, and this is especially true for low-cost providers.
Quality of resources Experience and qualification of the trainers Quality of the equipment Facilities of the training environment Size of the class is it too large to the detriment of the learning experience?
Course duration is it shorter in terms of hours or days? When choosing a cheaper option, be aware of what you are willing to compromise. You must be logged in to post a comment.
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